𝐏𝐨𝐬𝐢𝐭𝐢𝐨𝐧 𝐍𝐚𝐦𝐞: Executive, Customer Service

Vacancy: 10

𝐄𝐦𝐩𝐥𝐨𝐲𝐦𝐞𝐧𝐭 𝐒𝐭𝐚𝐭𝐮𝐬: Shift Based (Morning: 8:30 – 3:30, Evening: 3:30 – 10:30)

𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: 📍 Kazipara, Mirpur, Dhaka-1216

𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 Deadline: 06/03/2025

𝐉𝐨𝐛 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧𝐬:

📞 Maintain regular contact with customers through calls, message.

💬 Handle inquiries, providing timely solutions and alternatives.

🤝 Maintain professionalism and empathy in customer interactions.

📝 Document interactions accurately and follow up on unresolved issues.

🔄 Collaborate with other departments to address customer needs.

🚨 Identify and escalate priority issues to appropriate channels.

🗂 Assist in maintaining accurate records of customer interactions.

💡 Contribute feedback to improve customer service processes.

𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:

🎓 Graduate/Hon’s (Running)

🗣 Excellent verbal and written communication skills

🔍 Strong problem-solving abilities and a proactive approach

⚡ Ability to multitask and prioritize in a fast-paced environment

📚 Eager to learn and adapt to new technologies and procedures

𝐂𝐨𝐦𝐩𝐞𝐧𝐬𝐚𝐭𝐢𝐨𝐧 & 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬:

𝐒𝐚𝐥𝐚𝐫𝐲: 12,000/-

Others Benefits:

• Opportunity for a full-time position based on performance and conditions.

• All Government holidays as per company policy

• Performance Bonus (Based on Performance)

• Attendance Bonus

• Festival Bonus (After Confirmation)

• Relevant Hands-on Experience and Career Growth

• Snacks & unlimited tea & coffee (shift-based)

• A Chance to Build Networks.

• Mentorship and skill development in a professional environment.

 𝐀𝐩𝐩𝐥𝐲 𝐈𝐧𝐬𝐭𝐫𝐮𝐜𝐭𝐢𝐨𝐧:

Email: hr@hffoodservice.com